Terms of service
Terms of Service
Last Updated: June 17, 2026
Welcome to LumeCroft! Please read these Terms of Service carefully before using our website or placing an order. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
OVERVIEW
LumeCroft operates this online store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated home and wellness shopping experience (the "Services"). LumeCroft is powered by Shopify, which enables us to provide the Services to you. The terms "we", "us" and "our" refer to LumeCroft throughout this document.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services. They include important information about your legal rights and cover areas such as order processing, pricing, shipping, intellectual property, warranty disclaimers, and limitations of liability.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence. You also confirm that you have given us your consent to allow any of your minor dependents to use our Services on devices you own, purchase, or manage.
To use our Services, including browsing our store or making a purchase, you may be asked to provide certain information such as your name, email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all rights necessary to provide such information.
You are solely responsible for keeping your account credentials secure and for all activity that occurs under your account. You may not transfer, sell, assign, or share your account with any other person. If you believe your account has been compromised, please contact us immediately at support@lumecroft.com.
SECTION 2 - OUR PRODUCTS
We have made every effort to accurately represent our products and services on our website, including descriptions, images, and pricing. However, please note that colors and product appearance may vary slightly from what you see on screen due to differences in display settings and device configurations.
We do not warrant that the quality of any product purchased will meet your expectations in every case. All product descriptions are subject to change at any time at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products we offer to any person, geographic region, or jurisdiction.
We take great care in selecting the products we carry at LumeCroft. Each item is chosen with the goal of delivering real value to our customers, and we stand behind the quality of everything we sell.
SECTION 3 - ORDERS
When you place an order on our website, you are making an offer to purchase. LumeCroft reserves the right to accept or decline any order for any reason at our discretion. Your order is not considered accepted until we confirm it via email. We must receive and successfully process your payment before your order is accepted.
Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests once an order has been accepted and processing has begun. In the event that we do not accept, modify, or cancel your order, we will notify you using the email address, billing address, or phone number you provided at the time of purchase.
All purchases are subject to our Refund Policy. By placing an order, you confirm that your purchase is for personal or household use only and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
All prices displayed on our website are in US Dollars and are subject to change without notice. The price charged for a product will be the price displayed at the time your order is placed, and this will be confirmed in your order confirmation email. Unless otherwise stated, displayed prices do not include applicable taxes, shipping charges, handling fees, customs duties, or import charges.
We reserve the right to offer promotional pricing or discounts from time to time. Such promotions are governed by their own terms and conditions and may be changed or withdrawn at any time. If there is a conflict between promotional terms and these Terms of Service, the promotional terms will take precedence.
By placing an order, you agree to provide accurate and complete payment information. You confirm that you are authorized to use the payment method provided, that charges will be honored by your financial institution, and that you will pay all charges incurred at the posted prices including any applicable taxes and shipping fees.
SECTION 5 - SHIPPING AND DELIVERY
LumeCroft offers the following shipping options for domestic orders within the United States:
Standard Shipping is free of charge and typically takes 3 to 7 business days from the date of shipment.
Expedited Shipping is a paid option that typically takes 2 to 3 business days from the date of shipment.
Express Shipping is a paid option that typically takes 1 to 2 business days from the date of shipment.
Orders are processed within 1 to 2 business days. Orders placed on weekends or public holidays will be processed on the next business day. Once your order has been shipped, you will receive a confirmation email with your tracking number.
All delivery times are estimates only and are not guaranteed. LumeCroft is not liable for shipping delays caused by carriers, customs processing, weather events, or any other circumstances outside of our control. Once your order has been transferred to the carrier, the risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content on the LumeCroft website, including but not limited to text, product descriptions, images, graphics, logos, icons, videos, audio, and the overall design and arrangement of the site, is owned by LumeCroft or its licensors and is protected by applicable intellectual property laws in the United States and internationally.
You are permitted to use our Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content without our prior written consent. Unauthorized use of our content may constitute a violation of copyright, trademark, and other applicable laws.
LumeCroft's name, logo, brand, and product names are trademarks of LumeCroft. You may not use any of our trademarks without our prior written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools and services as part of our platform. These tools are provided as a convenience and are offered "as is" and "as available" without any warranties, representations, or conditions of any kind. We have no control over these third-party tools and are not responsible for any issues that arise from their use.
Your use of any optional third-party tools is entirely at your own risk. We encourage you to review the terms and conditions of any third-party tools before using them.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to third-party websites or services that are not owned or controlled by LumeCroft. We are not responsible for the content, privacy policies, or practices of any third-party websites. We do not endorse or guarantee the accuracy of any content found on third-party sites.
If you choose to leave our website to access a third-party site, you do so at your own risk. We encourage you to review the privacy policy and terms of service of any website you visit. Complaints or questions regarding third-party products or services should be directed to the relevant third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
LumeCroft's online store is built on and hosted by Shopify. While Shopify powers our platform, all sales and purchases made through our store are made directly with LumeCroft. Shopify is not responsible for any aspect of the transactions between you and LumeCroft, including any injury, damage, or loss resulting from products purchased. By using our Services, you expressly release Shopify and its affiliates from all claims arising from your transactions with LumeCroft.
SECTION 10 - PRIVACY POLICY
All personal information collected through our Services is handled in accordance with our Privacy Policy, which is incorporated into these Terms of Service by reference. By using our Services, you acknowledge that you have read and understood our Privacy Policy. Our Privacy Policy can be viewed at lumecroft.com/policies/privacy-policy.
SECTION 11 - FEEDBACK AND REVIEWS
We welcome and value feedback from our customers. If you submit any ideas, suggestions, reviews, proposals, or other feedback to us, you grant LumeCroft a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute that feedback for any purpose, including improving our products and Services.
You represent that you own or have the right to submit any feedback you provide, and that your feedback does not violate the rights of any third party. You are solely responsible for the accuracy and content of any feedback you submit. LumeCroft reserves the right to remove any feedback that is unlawful, offensive, or otherwise inappropriate.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice, including after you have submitted an order.
SECTION 13 - PROHIBITED USES
You agree to use our Services only for lawful purposes. You may not use our Services in any way that violates applicable laws or regulations, infringes on the rights of others, transmits false or misleading information, harasses or harms any person, or interferes with the security or functionality of our website.
Specifically, you agree not to upload or transmit any viruses or malicious code, attempt to gain unauthorized access to any part of our Services, use automated tools, bots, scrapers, or AI agents to access our Services without permission, reproduce or resell any portion of our Services, or engage in any activity that disrupts or damages our platform or reputation.
We reserve the right to terminate your access to our Services at any time, without notice, if we determine that you have violated any part of these Terms.
SECTION 14 - AUTOMATED AGENTS
This section applies if you use, enable, or deploy any automated software or agent to access, use, or interact with our Services. Any such agent must clearly identify itself in all requests and must not mimic human behavior, bypass security measures, or circumvent any controls we have in place. We reserve the right to block, limit, or terminate access by any agent at our discretion.
SECTION 15 - TERMINATION
We may terminate or suspend your access to our Services at any time, without prior notice, for any reason including if we believe you have violated these Terms of Service. Upon termination, all provisions of these Terms that by their nature should survive termination will continue to apply, including intellectual property rights, disclaimers, indemnification, and limitations of liability.
SECTION 16 - DISCLAIMER OF WARRANTIES
Our Services and all products offered through our website are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. LumeCroft does not warrant that our Services will be uninterrupted, error-free, or free from viruses or other harmful components. We do not warrant that the results obtained from the use of our Services will be accurate or reliable.
To the fullest extent permitted by applicable law, LumeCroft disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, LumeCroft, its directors, officers, employees, affiliates, agents, contractors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, loss of data, or any other losses arising from your use of our Services or products, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising out of or relating to these Terms or our Services shall not exceed the amount you paid to LumeCroft for the specific product or service giving rise to the claim.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless LumeCroft, Shopify, and our respective affiliates, officers, directors, employees, agents, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising out of or relating to your breach of these Terms of Service, your violation of any law or the rights of a third party, or your use of or access to our Services.
SECTION 19 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will be enforceable to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect. The invalidity of any single provision will not affect the validity of the remaining Terms.
SECTION 20 - ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and LumeCroft regarding your use of our Services and supersede all prior agreements, communications, and understandings, whether written or oral.
SECTION 21 - ASSIGNMENT
You may not transfer, assign, or delegate any of your rights or obligations under these Terms without our prior written consent. Any attempt to do so will be null and void. LumeCroft may transfer, assign, or delegate these Terms and our rights and obligations at any time without notice to you.
SECTION 22 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. You and LumeCroft agree to submit to the personal jurisdiction of the courts located in San Bernardino County, California for the resolution of any disputes.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms of Service at any time. When we make changes, we will update the "Last Updated" date at the top of this page and notify you as required by applicable law. Your continued use of our Services after any changes have been posted constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.
Contact Us
Business Name: LumeCroft
Email: support@lumecroft.com
Phone: +1 (323) 907-9644
Address: 6725 Meriwether Ct, Rancho Cucamonga, CA 91701, United States
Business Hours: Monday – Friday: 9:00 AM – 5:00 PM (PST)